At Gary's Automotive and Truck Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Gary's Automotive and Truck Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Gary's Automotive and Truck Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Gary's Automotive and Truck Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
At Gary's Automotive and Truck Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1993, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 325-676-3169 or email us.
Car Warranty Scams Questions and Answers
Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.
Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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What People Say About Us
If you have an electrical issue with a vehicle they have a wiring wizard named MARK. Told him what problem I had and he told me " I WILL FIND IT ". It's hard to find confident people that actually take great pride in taking a challenge and fixing it quickly. Turned out aftermarket gps was the issue that was hard wired under dash. Thanks fellas for a great job !!!!!!!!!!
The only mechanic in town I trust to work on my car! Shawn is great at what he does and is always fast, affordable, and provides the best customer service.
Can always depend on them for fast and reliable service. You wont ever meet more honest people I trust them completely with all my vehicles both personal and for my company Jolly Roofing.
I have used Gary's Automotive ever since I moved to Abilene (5 years now). They are honest and I never worry about my vehicle or being ripped off! They're family run and are the type of people to show you and walk you through anything. I trust them to take care of me no matter the issue. They're so good at what they do, my mom drove 6 hrs to get her vehicle seen by them. I wouldn't recommend anyone else!
It is so hard to find a business today that is honest, demonstrates integrity and believes in doing the job right the first time with out cutting corners. BUT, that and more is exactly what I found at Gary's Automotive and Truck Service. I am beyond impressed with the service and customer care that I received. TO EACH OF YOU...THANK YOU!!! I will return as a customer and recommend your services to everyone!!!
My 04 Tahoe had been down for 4 months, and my husband finally took it in to have Gary?s look at it. I was very pleased with how fast my truck was back up and running, and the work was done correctly. Haven?t had any issues with it since. It?s incredibly hard to find an honest business in this line of work, but Gary?s tops them all. We will DEFINITELY be bringing all of our future vehicles to the shop!